Privacy Policy

Effective Date: June 22, 2024

At Ecklectours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information when you book a tour or interact with our website:

• Personal Information: This includes your name, email address, phone number, passport details, and payment information.
• Demographic Information: Age, gender, and nationality.
• Travel Information: Booking details, travel itinerary, preferences, and special requests.
• Technical Information: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process your bookings and manage your reservations.
• Communicate with you regarding your bookings, inquiries, and customer service.
• Personalize your experience and tailor our services to your preferences.
• Improve our website, services, and customer experience.
• Conduct marketing and promotional activities, subject to your preferences.
• Comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, tour guides, and accommodation providers.
• Legal Authorities: When required by law or necessary to protect our rights or comply with legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather data about website usage. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain legal exceptions.
• Object to or restrict the processing of your personal information.
• Withdraw consent for the processing of your personal information, where applicable.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ecklectours
Email: privacy@ecklectours.com
Phone: +33752218113 or +33745321149
Address: 6 Avenue Suzanne Buisson 93140 Bondy, Paris, France

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.